To return your item, please log this here and select 'other' as your return reason and note down '30 day sweat trial' in the comment box. 

For UK, EU, Switzerland, once you have logged your return reason, you can download your pre-paid label for drop-off. 

Returns are free for UK, EU and Switzerland. If outside of these locations, customers will be liable to pay for return fees. However, all exchanges are shipped free worldwide regardless of location. 

Our standard exchange process applies to all items exchanged as part of the ‘30-Day Legging Trial’ period. 

Please wash your worn leggings before returning to us - carefully following the care instructions on the garment - as these will be donated to charities.

In-line with our sustainable values, all LNDR products in a damaged or unwearable condition will be responsibly repurposed into new goods created from shredded textile waste. 

Please allow 1-2 days for our warehouse to despatch your order (above shipping rates includes our handling times also) Once actioned, you will receive an email confirmation with your tracking details. If you would like text updates, please ensure that this box is selected at checkout.

Yes, all prices shown on the website include VAT.   

For any orders outside of the UK, US, EU and Ireland, the customer may be liable to pay for local sales tax or import duties over a certain value. These fees are calculated by customs officials per country, as deliveries enter the port and are difficult to estimate prior to shipment. LNDR cannot be held responsible should custom authorities either confiscate or charge import duty. Please check your country's tax and duties specifications prior to checkout. 

Our UK warehouse based in Derby, England.

Russia, Iran and Syria. Unfortunately we currently do not ship to PO Boxes, or Military addresses. 

We want you to be 100% satisfied with your LNDR purchase, so we offer 30 days to return or exchange any unworn item(s), including discounted items, after you receive them.

Returns and exchanges are free for all customers in the UK, EU and Switzerland using our easy online portal here so you don’t have to worry about any extra shipping fees, however any customs & duty charges already paid, cannot be refunded. 

Customers in other locations will be liable to pay return shipping fees, however, all exchanges are shipped free worldwide regardless of location. 

1. Enter your order number (e.g. #ROW12345)& post code. This can be found in your order confirmation email.

2. Returns - select the items you wish to return, the quantity and the reason for returning using the reasons in the dropdown, click next.

3. Exchanges - follow step 2 & select Exchange as the reason in the dropdown, entering the alternative style(s) you want to receive in the comments box.

4. Confirm your personal information and click next.

5. Select either Drop Off - PRINTER IS NOT REQUIRED or Drop off - PRINTER IS REQUIRED. See the next section for more detail on both options.

6. If you are not from the UK, US, EU or Switzerland you might be liable to pay for the shipping label.

7. The QR code will be emailed to you but we recommend taking a picture of the QR code as well.

8. Pack your items using the reusable LNDR packaging with all original LNDR tags still attached. 

We offer Drop-off service options via your local carrier to send your return shipment back to us. The returns portal will guide you through the options once you have selected the item(s) to be returned/exchanged. You also will be able to find the closest drop-off point once you will create a shipping label using our portal.

In some locations, you might be able to choose a shipping option where a PRINTER IS NOT REQUIRED otherwise you would need to print the label before dropping off the parcel to your local carrier.

Contact the carrier directly using their contact details (which can be found on your email notifications received from them) or simply contact us at customercare@lndr-ldn.com. We are always happy to help and do this on your behalf.

Allow up to 30 business days. Please note that it can take 10-20 business days for the parcel to be consolidated and returned by the carrier to our UK DC. Once the return item(s) arrive back, they are quality-checked and processed back into stock, after which time we can proceed with the refund/exchange.

During busy sale periods, returns may take longer to process. If you have any queries regarding your return please contact customercare@lndr-ldn.com.

Contact customercare@lndr-ldn.com quoting your order number and attaching a photo of the fault or damage. If you have received the wrong item, quote your order number and tell us what you have received. For any faulty/damaged/wrong items, we will ensure you are compensated for any customs/duty charges incurred.   

Refunds on purchases made via any third-party partners must be directed to where the purchase was made, with the appropriate retailer. 

For any purchases made with a gift card, your refund will go directly back onto the original card to use again on your next order with us.