To return your item, please log this here and select 'other' as your return reason and note down '30 day sweat trial' in the comment box. 

For UK, EU, Switzerland, once you have logged your return reason, you can download your pre-paid label for drop-off. 

Returns are free for UK, EU and Switzerland. If outside of these locations, customers will be liable to pay for return fees. However, all exchanges are shipped free worldwide regardless of location. 

Our standard exchange process applies to all items exchanged as part of the ‘30-Day Legging Trial’ period. 

Please wash your worn leggings before returning to us - carefully following the care instructions on the garment - as these will be donated to charities.

In-line with our sustainable values, all LNDR products in a damaged or unwearable condition will be responsibly repurposed into new goods created from shredded textile waste. 

Please allow 1-2 days for our warehouse to despatch your order (above shipping rates includes our handling times also) Once actioned, you will receive an email confirmation with your tracking details. If you would like text updates, please ensure that this box is selected at checkout.

Yes, all prices shown on the website include VAT.   

For any orders outside of the UK, US, EU and Ireland, the customer may be liable to pay for local sales tax or import duties over a certain value. These fees are calculated by customs officials per country, as deliveries enter the port and are difficult to estimate prior to shipment. LNDR cannot be held responsible should custom authorities either confiscate or charge import duty. Please check your country's tax and duties specifications prior to checkout. 

Our UK warehouse based in Derby, England.

Russia, Iran and Syria. Unfortunately we currently do not ship to PO Boxes, or Military addresses. 

We want you to be 100% satisfied with your LNDR purchase, so we offer 30 days to return or exchange any unworn item(s), including discounted items, after you receive them.

Returns and exchanges are free for all customers in the UK, EU and Switzerland using our easy online portal here so you don’t have to worry about any extra shipping fees, however any customs & duty charges already paid, cannot be refunded. Customers in other locations will be liable to pay return shipping fees, however, all exchanges are shipped free worldwide regardless of location. 

Visit our easy online portal here to request a return or exchange and get your free pre-paid label.

1. Enter your order number (e.g., ROW215674) & postal code which can be found on your order confirmation email.

2. Returns - enter the items you wish to return, the quantity, and the reason for returning using the reasons in the dropdown, click proceed.

3. Exchanges - follow step 2 & select Exchange as the reason in the dropdown, entering the style(s) you want to receive instead in the comments box.

4. Select either drop off or non-paperless collection return options. See the next section for more detail on both options.

5. Pack your items using the reusable LNDR packaging with all original LNDR tags still attached.

If you are uncertain and need help, please don’t hesitate to contact our team at customercare@lndr-ldn.com

Depending on your location, returns services are either through DPD or DHL; the returns portal will bring up all the available options for you to select from.

Drop-off: A printer is required to print off a prepaid label which you attach to your parcel. You can drop this off at your local DHL Express point here or DPD’s point here. This return label can only be used once for the item(s) you have selected and please remember to include all paperwork downloaded.

Collection: Only our UK collections are paperless, and a printer will be required to print your label for any collections outside the UK. To choose a collection service, enter your shipping address + contact details where required and the desired date for pick-up. Pick-up dates are only available on weekdays.

Contact the carrier directly using their contact details (which can be found on your email notifications received from them) or simply contact us at customercare@lndr-ldn.com. We are always happy to help and do this on your behalf.

Allow up to 10 business days. It takes 4 business days for the parcel to be returned by the carrier to our DC, then a couple of days to process it back into stock and a couple more days for the bank to process the money back into your bank account.

During busy sale periods, returns may take longer to process. If you have any queries regarding your return please contact customercare@lndr-ldn.com.

Contact customercare@lndr-ldn.com quoting your order number and attaching a photo of the fault or damage. If you have received the wrong item, quote your order number and tell us what you have received. For any faulty/damaged/wrong items, we will ensure you are compensated for any customs/duty charges incurred.   

Use one of DHL points here or DPD’s points here that offer a printer service to get your drop-off label.  

Refunds on purchases made via any third-party partners must be directed to where the purchase was made, with the appropriate retailer. 

For any purchases made with a gift card, your refund will go directly back onto the original card to use again on your next order with us.